Other IT Services

Kokua Technologies does not believe in a “one size fits all” for all clients when it comes to providing IT Services and approaches each client with unique solutions custom-tailored to them, and their budget. Whether you’re a small business or an enterprise-level company, we make sure that your business’s technology operates smoothly and securely so you can concentrate on what matters most… running your business.

• Remote email backup for Gmail and Office365
• Automated Continuous SaaS Backups
• Beyond Files and Folders. SaaS backs up everything inside the tenant
• Protects Gmail, Google Drive, SharedDrives, Calendar, and Contacts data
• Protects Exchange, Calendar, OneDrive, SharePoint, and Teams data
• 3 x Daily backups for point in time recovery

• Unlimited archive-journaling
• Used for compliance, where journaling/archiving of every e-mail is exported to 3^rd party
• Archives all inbound and outbound e-mail forever to meet compliance
• Needed for companies under strict compliance.
  • Ex: Municipalities, government agencies, etc.

• Malware and AI Detection
• No additional hardware required
• Granular controls allow the Acceptable Use Policy to be implemented quickly
• Include a full suite of automated reports
• Offer time-based web-filtering controls
• Category-based content filtering makes for easy content filtering

• The agreement covers SharePoint Administrator
• Covers reactive issues in SharePoint
• Covers auditing permissions to troubleshoot issues
• Does not cover creating new SharePoint sites
• Does not cover new or terminated user requests
• Provides client agreement to handle the most reactive issues in SharePoint

• Review the network and physical hardware
• Inspect the age of switches, firewalls, computers, and access points
• Check for daisy-chained switches under the desk, review monitors
• Check the networking room for an Uninterruptible Power Supply
• Check batteries in UPS for load and run time
• Are any devices a bottleneck in the network
  • Ex: Switches that aren’t GIG, Firewalls that can’t accommodate the client’s full network potential
• Onsite is included within the Drumbeat Remote Plus client agreement