When your business runs on technology (and who doesn’t?), you need confidence that your IT team has the expertise and bandwidth to handle everything required to keep your operations running smoothly. This is where options like Kokua Technologies’ Bundle Service Offerings or Kokua Co-managed IT services can make a significant difference. Whether you have an internal IT manager, a small IT staff, or someone “good with technology” overseeing IT, there may come a time when their capabilities aren’t enough.
All Inclusive Bundles
Kokua Essential All-Inclusive
- Kokua Anti-Virus
- Unlimited Remote business hours, Monitoring, and Support
- Inventory Management, along with User adds and deletes
- Monthly health reports
- Daily backup monitoring
- Managed services
- PC and server OS patching, third-party software patching network monitoring
- 3rd party vendor support
- We sit on hold with your vendors, so you don’t have to!
- vCIO QBRs
- Kokua Cyber Security Awareness Training
- Kokua SpF
- Advanced Spam & Phishing Email Filtering
- Internet and phone consulting
Kokua Advanced (Unlimited plus)
- After-hours phone and remote support – 24/7 via on-call engineer
- Essential offerings plus Kokua Cyber Report and Package
Kokua Co-Managed IT Services
Co-managed IT services, sometimes referred to as co-managed IT solutions, are designed to augment your internal team by filling gaps in expertise, capacity, or both. This option allows you to maintain some in-house IT responsibilities while outsourcing specific tasks or areas of your IT environment. Co-managed IT services are ideal for businesses that want to retain some control over their IT operations while leveraging external expertise for specialized tasks or scaling their capacity. This approach is particularly beneficial for companies with internal IT teams that need additional support without fully outsourcing their IT management.
- Cybersecurity Services
- IT Infrastructure Management
- Service Desk Support